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Returns policy

Return Of Goods Any problem concerning goods or delivery must be reported in writing within 3 working days of receipt of goods. Goods cannot be returned without prior agreement authorisation in writing must be received from us. We cannot be held responsible for any delivery signed for as undamaged which is subsequently reported to have been damaged in transit.  

Notice To Purchaser Before using any product detailed in this website, it is recommended that the customer determine the suitability of the product for its intended use, as the customer assumes all risk and liability in connection with its intended use.  

Returns/Refunds Policy
(a) Any problem concerning Goods or delivery must be reported in writing within 3 workings days of receipt of the Goods.
(b) Goods must not be returned without prior agreement from the Company.
(c) The Company cannot be held responsible for any delivery signed for as undamaged which is subsequently reported to have been damaged in transit.
(d) We will accept the return of non faulty Goods returned within 7 days of the Customer receiving them, where the Goods are returned in their original packaging and are in a resalable condition.
• Non faulty Goods will be inspected upon return in order to ensure that the above provisions have been met.
• Whether the Goods are considered resalable is at the discretion of the Company.
• The cost of returning non faulty goods must be borne by the Customer.
• A restocking charge of 10% of the value of the returned Goods or £15.00, whichever is the greater, will apply.
(e) Any Goods returned after 7 days will not be entitled to any refund whatsoever.